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500+ TASKS THAT A BANK CAN AUTOMATE 2

SECURITY AND COMPLIANCE
AUTOMATION

Automating security and compliance processes manages risk.

Security And Compliance Automation

Automating security and compliance processes manages risk.

Identity and Access Management
  • Biometric authentication
  • Access logging and auditing
  • Privilege oversight controls
Data Protection
  • Encryption of data at rest and in motion
  • Automated data classification
  • Backup and disaster recovery testing
Monitoring and Testing
  • Behavioral analytics for insider threats
  • Automated penetration testing
  • Security operations automation
Financial Crimes
  • Anti-money laundering monitoring
  • Fraud detection and response
  • Cyberthreat intelligence integration

INFRASTRUCTURE OPTIMIZATION

Automating security and compliance processes manages risk.Automating IT infrastructure improves reliability and efficiency.

Infrastructure Optimization

Automating IT infrastructure improves reliability and efficiency.

Server Management
  • Automated provisioning
  • Configuration management
  • Performance monitoring
Network Operations
  • Intrusion detection and prevention
  • Network traffic analytics
  • Capacity planning and scaling
Storage and Backup
  • Data deduplication
  • Automated failover
  • Backup monitoring
Cloud Management
  • Cost optimization
  • Automated resource scaling
  • Infrastructure monitoring

BUSINESS INTELLIGENCE AND DATA ANALYTICS

Automating data processes allows faster insights.

Business Intelligence And Data Analytics

Automating data processes allows faster insights.

Data Warehousing
  • ETL pipelines
  • Schema management
  • Query optimization
Reporting
  • Automated report generation
  • Ad hoc analysis and visualizations
  • Dashboards and KPI tracking
Predictive Analytics
  • Machine learning models
  • Statistical forecasting
  • Prescriptive recommendations
Customer Intelligence
  • Customer segmentation
  • Campaign management
  • Churn analysis
  • Growth opportunity analysis

INTERNAL AUDIT AUTOMATION

Internal Audit Automation

  • Continuous auditing techniques
  • Automated control testing
  • Anomaly detection in transactions
  • Audit trail analysis
  • Automated report creation

Here are some ways banks can automate internal audit processes:

1.

Continuous Auditing Techniques

  • Ongoing monitoring of transactions, logs, and data
  • Integration with rules engines to flag exceptions
  • Workflow automation for managing exceptions
  • Real-time dashboards and visualizations

2.

Automated Control Testing

  • Scripted tests to validate functionality
  • Simulating transactions to test controls
  • Automated sample selection and execution
  • Tracking issues and remediation plans

3.

Anomaly Detection In Transactions

  • Unsupervised ML models to detect outliers
  • Network analysis for suspicious patterns
  • Rules-based anomaly detection
  • Automated alerts and case management

4.

Audit Trail Analysis

  • Collecting and centralizing audit logs
  • Automated trail reconstruction and visualization
  • Intelligent query and reporting capabilities

5.

Automated Report Creation

  • Templates for audit reporting
  • Scheduling and distribution workflows
  • Data integration from upstream systems
  • Collaborative review and sign off

TREASURY AND CASH MANAGEMENT
AUTOMATION

TREASURY AND CASH MANAGEMENT AUTOMATION

  • Cash positioning and forecasting
  • Liquidity analytics
  • Account reconciliation
  • Intercompany transaction matching

Here are some examples of automating treasury and cash management processes:

1.

Cash Positioning And Forecasting

  • Aggregating cash holdings across accounts
  • Automated data feeds and reconciliation
  • Statistical forecasting models
  • Drill-down dashboards for insights

2.

Liquidity Analytics

  • Monitoring cash flow needs
  • Stress testing liquidity requirements
  • Automated borrowing and lending recommendations
  • Tracking covenant compliance

3.

Account Reconciliation

  • Daily automated reconciliation
  • Identifying and flagging mismatches
  • Workflow for managing reconciling items
  • Audit trail for reconciliations

4.

Intercompany Transaction Matching

  • Automated extraction of transactions
  • Rules engine for transaction matching
  • Identifying and resolving exceptions
  • Automated intercompany settlement

5.

Additional Examples

  • Treasury workstation integration
  • Automated cash sweeps
  • Regulatory reporting automation
  • Cash flow and NPV modeling

CORE BANKING OPERATIONS
AUTOMATION

Core Banking Operations Automation

  • Customer information updates
  • Transaction processing
  • Payment operations
  • Account maintenance
  • Document digitization and archiving

Here are some examples of automating core banking operations:

1.

Customer Information Updates

  • Change of address forms and workflows
  • Data validation and verification
  • Automated notifications to customers
  • Updates replicated across systems

2.

Transaction Processing

  • Straight-through processing with automation
  • Automated reconciliation and exceptions workflow
  • Integrations with payment systems
  • Transaction validation rules engine

3.

Payment Operations

  • Automatic payment file generation
  • Integrating real-time and batch payments
  • Hands-free processing with STP
  • Swift and securities operations automation

4.

Account Maintenance

  • Consolidating tasks into workflows
  • Account modifications and changes
  • Automated account closure process
  • New product activation and setup

5.

Document Digitization And Archiving

  • Scanning and extraction of documents
  • Intelligent data capture
  • Automated indexing and tagging
  • Secure cloud-based document repositories

PHYSICAL SECURITY AUTOMATION

Physical Security Automation

  • Video analytics on CCTV feeds
  • Facial recognition for access control
  • Automated badge management
  • Location tracking for employees

Here are some ways banks can automate physical security processes:

1.

Video Analytics On CCTV Feeds

  • Motion detection and activity analysis
  • Object and facial recognition
  • Anomaly detection for suspicious behavior
  • Searchable video archives with tagging

2.

Facial Recognition For Access Control

  • Cameras to capture facial images
  • Verifying identities against employee database
  • Integration with physical access control system
  • Alerting on unauthorized access attempts

3.

Automated Badge Management

  • Self-service badge printing/replacement
  • Automated access provisioning/revocation
  • Expiration and return reminders
  • Tracking badge holder access profiles

4.

Location Tracking For Employees

  • GPS tags, RFID, indoor positioning tech
  • Real-time location visualization
  • Geofencing for access permissions
  • Reports on employee movements

5.

Additional Examples

  • Automated visitor management
  • AI monitoring of security systems
  • Cybersecurity camera and system protections

MARKETING AUTOMATION

Marketing Automation

  • Customer analytics and segmentation
  • Campaign creation and tracking
  • Personalized promotions
  • Email/SMS delivery
  • Advertising performance

Here are some examples of automating marketing processes:

1.

Customer Analytics And Segmentation

  • Collecting customer data from CRM, transactions etc.
  • Behavioral analytics and predictive modeling
  • Automated scoring and persona segmentation
  • Targeting lookalike audiences

2.

Campaign Creation And Tracking

  • Templates and DIY tools for campaigns
  • Drag-and-drop editors for content
  • Integrations with marketing channels
  • Real-time campaign analytics and optimization

3.

Personalized Promotions

  • Individualized offers and messaging
  • Contextual recommendations to customers
  • Adaptive content based on interactions
  • Real-time decisioning for next-best action

4.

EMAIL/SMS Delivery

  • Integrated delivery platforms
  • A/B testing of messaging
  • Automated lead nurturing workflows
  • Triggered customer journeys

5.

Advertising Performance

  • Automated keyword bid management
  • Programmatic ad buying with custom algorithms
  • Attribution modeling and optimization
  • Advertising performance dashboards

CUSTOMER SELF-SERVICE AUTOMATION

Customer Self-service Automation

  • FAQ chatbots
  • Appointment scheduling bots
  • Secure customer verification
  • Account maintenance self-service
  • Dispute and claims submission

Here are some examples of automating customer self-service:

1.

FAQ Chatbots

  • Natural language AI chatbots
  • Integration with FAQ knowledge bases
  • Secure customer authentication
  • Seamless handoff to agents when needed

2.

Appointment Scheduling Bots

  • Chatbots or IVR for scheduling assistance
  • Integration with bank’s calendar systems
  • Automated confirmations and reminders

3.

Secure Customer Verification

  • Biometric authentication such as voice, face
  • Knowledge-based authentication prompts
  • Consent-based data access permissions

4.

Account Maintenance Self-service

  • Online forms for address, contact changes
  • Automated workflow for documentation upload
  • Instant budgeting and reporting tools

5.

Dispute And Claims Submission

  • Systematic dispute/claim intake over chatbot
  • Direct integration with back-end workflows
  • Real-time status tracking and notifications

FINANCIAL PLANNING AUTOMATION

Financial Planning Automation

  • Cash flow analysis
  • Budgeting and financial modeling
  • Customized retirement planning
  • Portfolio optimization
  • Tax strategy automation

Here are some examples of automating financial planning processes:

1.

Cash Flow Analysis

  • Aggregating income, expenses, account data
  • Automated categorization of transactions
  • Cash flow dashboard and visualization
  • Projections based on statistical models

2.

Budgeting And Financial Modeling

  • Intelligent forms to capture information
  • Automated validation and completeness checks
  • Financial calculations engine
  • Customizable templates for scenarios

3.

Customized Retirement Planning

  • Client risk profiling and preferences
  • Automated data collection from accounts
  • Monte Carlo simulations for projections
  • Customizable plans and recommendations

4.

Portfolio Optimization

  • Portfolio construction based on goals
  • Ongoing monitoring and rebalancing
  • Tax-aware strategies and loss harvesting
  • Personalized investment policy statement

5.

Tax Strategy Automation

  • Retrieving tax documents required for filing
  • Recommending tax saving strategies
  • Estimated payments and filings automation
  • Integration with tax prep software

CORPORATE BANKING AUTOMATION

Corporate Banking Automation

  • Onboarding workflow
  • Covenant compliance monitoring
  • Billing and invoicing
  • Portfolio risk analytics
  • Syndicated loan administration

Here are some examples of automating corporate banking processes:

1.

Onboarding Workflow

  • Digital client onboarding portal
  • Automated collection of documentation
  • Data validation, KYC, AML checks
  • Client profile creation across systems

2.

Covenant Compliance Monitoring

  • Data integration with covenants requirements
  • Automated financial spreading
  • Dashboard tracking of covenant metrics
  • Exceptions workflow triggers

3.

Billing And Invoicing

  • Centralized database of fees and rates
  • Automated invoice generation
  • Digital invoice delivery and archival
  • Receivables reconciliation

4.

Portfolio Risk Analytics

  • Automated data aggregation
  • Risk rating models and simulations
  • Portfolio exposure analysis
  • Early warning triggers and monitoring

5.

Syndicated Loan Administration

  • Workflow automation for participation
  • Management of investor info and allocations
  • Automation of interest, fee, principal payments
  • Loan servicing system integrations

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